• gallopade

Digital QA/Software Support Specialist

Job Type: Full-time

Department: Marketing

Location: In-Office; Peachtree City, GA


To apply, please send resume to harold@gallopade.com

Qualifications

  • Bachelor's (Preferred)

  • Windows: 3 years (Preferred)

  • Active Directory: 3 years (Preferred)

  • US work authorization (Preferred)


Full Job Description Gallopade is seeking a Digital Quality Assurance (QA)/Software Support Specialist to join our rapidly growing company as part of our Product Development Department. The Digital QA/Software Support Specialist will be responsible for reviewing all digital educational materials for accuracy. This role will support the editing, proofreading, and testing of materials before they are finalized for release. This role ensures product content, data, and performance is precise and functioning. This role is a key contributor within the Product Development Department. It is a full-time position, on site at our headquarters in Peachtree City, GA.

Job Description The Digital QA/Software Support Specialist will work with the digital team lead to facilitate the development and release of new digital products, features, enhancements, updates, and corrections. These deliverables must be done in scope, on time, and in budget to meet our customers’ expectations. This job requires strong attention to detail as well as excellent communication and organizational skills.

The Digital QA/Software Support role includes the following responsibilities and duties:

  • Test, edit, and proofread all digital products keeping the end-user (teachers and students) in mind

  • Manage QA projects, prioritizing the elimination of errors and bugs

  • Solve/troubleshoot technical problems

  • Take feedback from team lead, team members and clients and discern what changes, if any, need to be made to resolve the presenting issue and prevent future occurrences

  • Effectively present designs, communication rationale, trade-offs, and be receptive to feedback

  • Communicate with team members, gather feedback, and iterate quickly

  • Differentiate recommendations for changes based on the audience

  • Keep up to date with new software and industry standards

  • Engage the team/management before final decisions and directions

  • Perform at a high level in a fast-paced, dynamic environment and be open to change

  • Passionately protect and adhere to Gallopade user experience including our values, voice, brand, and mission

Qualifications

  • BA/BS degree or equivalent

  • A minimum of 3 years of user experience design, human computer interaction, web design and development, or related field experience

  • Software: CSS; HTML; Indesign, Photoshop, Illustrator, Word, Excel

  • Flexibility; ability to manage a variety of tasks, projects, and deadlines

  • Detail-oriented, strong proofreader

  • Efficient and productive; strong work ethic

  • Time management and organizational skills

  • Ability to work independently and within a team

  • Preferred: 2+ years of experience in cloud-based software design/development

  • Experience in any of the following areas is a plus: content or asset management software, instructional design, K-12 curriculum resources

To Apply: Submit a cover letter with salary requirements and your resume.

About Us: Gallopade International, Inc. is an award-winning publisher of almost 15,000 educational products focusing on social studies, science, and reading. Founded by author Carole Marsh in 1979, Gallopade is a second-generation family-run business focused on providing high quality print and digital instructional materials. For more than 40 years, Gallopade has been partnering with educators to provide resources that are fun, educational, and effective.

Gallopade is an Equal Opportunity Employer Job Type: Full-time Benefits:

  • Dental insurance

  • Disability insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance

Schedule:

  • 8 hour shift

  • Day shift

  • Monday to Friday

COVID-19 considerations: Yes, we follow CDC guidelines.



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