Digital QA/Software Support Specialist
Job Type: Full-time
Location: In-Office; Peachtree City, GA
To apply, please send resume to email@example.com
Windows: 3 years (Preferred)
Active Directory: 3 years (Preferred)
US work authorization (Preferred)
Full Job Description Gallopade is seeking a Digital Quality Assurance (QA)/Software Support Specialist to join our rapidly growing company as part of our Product Development Department. The Digital QA/Software Support Specialist will be responsible for reviewing all digital educational materials for accuracy. This role will support the editing, proofreading, and testing of materials before they are finalized for release. This role ensures product content, data, and performance is precise and functioning. This role is a key contributor within the Product Development Department. It is a full-time position, on site at our headquarters in Peachtree City, GA.
Job Description The Digital QA/Software Support Specialist will work with the digital team lead to facilitate the development and release of new digital products, features, enhancements, updates, and corrections. These deliverables must be done in scope, on time, and in budget to meet our customers’ expectations. This job requires strong attention to detail as well as excellent communication and organizational skills.
The Digital QA/Software Support role includes the following responsibilities and duties:
Test, edit, and proofread all digital products keeping the end-user (teachers and students) in mind
Manage QA projects, prioritizing the elimination of errors and bugs
Solve/troubleshoot technical problems
Take feedback from team lead, team members and clients and discern what changes, if any, need to be made to resolve the presenting issue and prevent future occurrences
Effectively present designs, communication rationale, trade-offs, and be receptive to feedback
Communicate with team members, gather feedback, and iterate quickly
Differentiate recommendations for changes based on the audience
Keep up to date with new software and industry standards
Engage the team/management before final decisions and directions
Perform at a high level in a fast-paced, dynamic environment and be open to change
Passionately protect and adhere to Gallopade user experience including our values, voice, brand, and mission
BA/BS degree or equivalent
A minimum of 3 years of user experience design, human computer interaction, web design and development, or related field experience
Software: CSS; HTML; Indesign, Photoshop, Illustrator, Word, Excel
Flexibility; ability to manage a variety of tasks, projects, and deadlines
Detail-oriented, strong proofreader
Efficient and productive; strong work ethic
Time management and organizational skills
Ability to work independently and within a team
Preferred: 2+ years of experience in cloud-based software design/development
Experience in any of the following areas is a plus: content or asset management software, instructional design, K-12 curriculum resources
To Apply: Submit a cover letter with salary requirements and your resume.
About Us: Gallopade International, Inc. is an award-winning publisher of almost 15,000 educational products focusing on social studies, science, and reading. Founded by author Carole Marsh in 1979, Gallopade is a second-generation family-run business focused on providing high quality print and digital instructional materials. For more than 40 years, Gallopade has been partnering with educators to provide resources that are fun, educational, and effective.
Gallopade is an Equal Opportunity Employer Job Type: Full-time Benefits:
Paid time off
8 hour shift
Monday to Friday
COVID-19 considerations: Yes, we follow CDC guidelines.